Shipping / Service Policies
Clear, customer-friendly information about how Shoaib Subscription PK handles orders, service, delivery and customer data.
Physical Product Shipping
Shipping charges apply to physical products according to the delivery settings configured for the store. Any free-shipping threshold, where enabled, is calculated during checkout.
Digital / Virtual Products
Digital or virtual products do not carry a physical delivery fee. They may be delivered through WhatsApp or another digital fulfilment method after order and payment verification.
Delivery Information
Physical orders require a complete home address, city, province and WhatsApp number. Customers are responsible for providing accurate delivery details.
Order Processing
Orders may pass through pending, payment pending, processing, confirmed, shipped and delivered stages depending on product type and payment method.
Delivery Delays
Courier delays, public holidays, weather, service interruptions, remote-area limitations or incorrect customer information may affect delivery time.
Customer Availability
For physical delivery, the customer should remain reachable on the provided contact number. Failed delivery attempts caused by unreachable or incorrect contact details may require re-dispatch charges.
Service Support
If an order is delayed or requires clarification, contact support with the order ID so the status can be checked.
Edit your shipping/service terms from Admin ? Pages before launch.